Support & Maintenance Services

Stay focused on your business and leave the technical problems to us.

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Has your implementation become extensively modified and hard to support?

Many times the Dynamics AX integrators who originally implemented the system are not able to support it. Either they are not interested in smaller support projects or the end-customers are dissatisfied with their services resulting in poor performance. The customers hire other integrators and developers, as a result the solution becomes extensively modified and hard to support.

Never think about the performance issues again.

We are ready to address these challenges and deliver support services not only for the systems we have implemented ourselves, but also for those customized by 3d parties. We have recovered dozens of Dynamics AX projects, making the end-users recognize the real capabilities of AX ERP and never think about the performance issues again.

Microsoft Dynamics AX support includes:

AX environment reviews & repairs
Examining and/or setting productive, test, and development platforms.
Infrastructure updates
Monitoring and installing Microsoft patches and hotfixes to provide the latest version of the application available.
Application reviews
Security, compliance, and other code reviews to ensure the solution follows Microsoft’s best practices. Troubleshooting and bug-fixing.
Performance monitoring, optimization & tuning
Analyzing the solution, drawing the performance optimization plan, finding and removing bottlenecks, and managing the preplanned maintenance events.
New request processing
Making accurate time estimates and implementing new functionality whenever it is needed

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Transform your business with customized Microsoft Dynamics solutions